Safety and verification
Skillora shows you what has been checked and what has not. A badge means a person on our team checked a specific thing; a rating is what customers think. Neither is a promise that someone is safe or competent, so always use your judgement.
What each badge means
Checked: Skillora staff compared a government-issued identity document with the profile name and photo.
Does not mean: It does not check skills, qualifications or criminal records.
Checked: Staff reviewed a certificate or diploma and, where possible, confirmed it with the issuing institution.
Does not mean: It does not mean the provider holds a practising licence.
Checked: Staff checked a current practising licence or registration with the relevant professional body (for example the Uganda Nurses and Midwives Council for nurses). It lapses when the licence expires.
Does not mean: It does not guarantee the quality of a particular job.
Checked: Staff checked a business registration document matching the business name.
Does not mean: It does not check the skills of individual staff.
Checked: At least three work photos passed moderation.
Does not mean: Photos are uploaded by the provider; moderation removes inappropriate content but cannot prove who did the work.
Checked: Ten or more jobs marked completed on Skillora.
Does not mean: Years of experience written on a profile are self-declared and do not count.
Checked: An average of 4.5 stars or more from at least five reviews, each left by a customer after a completed Skillora job.
Does not mean: Ratings are customer opinions, not a safety or competence guarantee.
Checked: Answered at least 80% of job requests in the last 90 days, usually within two hours (at least five requests).
Does not mean: It measures replies, not the work itself.
Uploading a document never verifies it by itself. Badges cannot be bought: future paid plans will never create or imply verification.
Licensed and regulated services
In these services, a provider appears only after staff have checked a current practising licence:
- Home nursing — A current practising licence from the Uganda Nurses and Midwives Council and your registration certificate.
- Physiotherapy — Your current practising licence and registration with the relevant professional council.
For nurses and midwives, staff check registration and licence status with the Uganda Nurses and Midwives Council where possible. Skillora is not for medical emergencies and does not keep medical records.
How search results are ordered
Results balance several things, with weights the Skillora team can adjust: distance from you, how well the provider matches the service and skill you asked for, availability, reviews (adjusted so a single 5-star review cannot jump to the top), checked credentials, and how reliably they answer requests. The highest-rated provider does not automatically come first if they are far away or not a good match. Each card lists the main reasons it is shown.
Your privacy
- Providers' home addresses are never shown. Search uses an approximate point (to about 1 km), so distances are approximate.
- The address of a job is shown only to the provider you sent it to.
- Phone numbers and emails stay hidden until you choose to share yours in a conversation.
- Your device location is used for the search you make and is not stored, unless you save a place yourself.
Hiring domestic workers, nannies and carers
- Prefer providers with Identity Verified and references; meet them before the first day.
- Agree duties, hours, pay, days off and notice in writing. Consider a paid trial day.
- Never keep someone's original identity documents. Do not share children's details until you have agreed to work together.
If something goes wrong
Use "Report" on any profile, review, message or job. Reports are private and handled by our safety team; safety reports are handled first. You can block anyone. For danger to life, contact the police or emergency services first.