City services
What you can report, who handles it, and how fast the city aims to respond.
Environment services
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Noise or nuisancePersistent noise, smoke or smells.Handled by Environment and Public Health
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Public water leakLeaking public taps and pipes (utilities may need to act).Handled by Environment and Public Health
Roads and infrastructure
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Pothole or damaged road photo neededHoles, cracks or broken road surface.Handled by Public Works and Engineering
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Broken streetlightStreetlights that are off, flickering or damaged.Handled by Public Works and Engineering
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Blocked drainage photo neededBlocked or overflowing drains and culverts.Handled by Public Works and Engineering
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FloodingWater on roads or property after rain.Handled by Public Works and Engineering
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Damaged sign or public facilityRoad signs, benches, public toilets and other facilities.Handled by Public Works and Engineering
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Unsafe public spaceOpen manholes, exposed wires, collapsing walls.Handled by Public Works and Engineering
Traffic and parking
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Traffic incidentCrashes, broken-down vehicles and dangerous driving spots.Handled by Traffic and Transport
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Road obstructionThings blocking the road or walkway.Handled by Traffic and Transport
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Parking complaintIllegal parking and parking facility problems.Handled by Traffic and Transport
Waste management
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Missed waste collectionGarbage was not collected on the scheduled day.Handled by Waste Management and Sanitation
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Illegal dumping photo neededRubbish dumped in a public place.Handled by Waste Management and Sanitation
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Damaged or overflowing collection pointSkips and bins that are full, broken or missing.Handled by Waste Management and Sanitation